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Contact Us

Your Health. Our Mission.

We live our service-oriented mission every day, in every part of our organization. We invite you to provide us your ideas, feedback and questions.

Whether it’s to compliment an employee for providing exceptional service, make a suggestion or express a concern, we want to hear from you. Please use the form below to submit an e-mail to the general mailbox for administration of ProMedica.

Or, if you'd like to contact a ProMedica facility directly, please visit our facility specific contact pages:

ProMedica Bay Park Hospital, ProMedica Bixby Hospital, ProMedica Defiance Regional Hospital, ProMedica Flower Hospital, ProMedica Fostoria Community Hospital, ProMedica Herrick Hospital, ProMedica St. Luke's Hospital, ProMedica Toledo Hospital, ProMedica Toledo Children's Hospital, ProMedica Wildwood Orthopaedic and Spine Hospital

Joint Commission Contact Information

When customer concerns have not been resolved through management, you may contact the Joint Commission complaint line at 1.800.994.6610.

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Before you submit a question, you may find the answer at our Frequently Asked Questions (FAQ) page.
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