At ProMedica Bixby Hospital, we’re committed to providing patients and families with a positive experience through compassionate care and excellent service. With a combination of excellent facilities and skilled, caring staff, we strive every day to meet this commitment. Below, we have listed many of our major hospital services along with contact information for each. Please use this information to connect to our hospital services. If no number is listed for a service, please feel free to contact us at our main number (517-265-0295) for more information.
The following information outlines many of the services we provide to meet this commitment.
Behavioral Health/Psychiatric Services
The supportive and compassionate treatment programs offered at ProMedica Bixby Hospital are designed so that you as a patient can take an active role in your recovery. Our goal is to give you or your loved one the level of care needed for the specific illness you are facing. From community to education programs to crisis intervention, we are prepared to help you or your loved one on the path to emotional wellness. If the patient desires and approves, the treatment team can expand to include loved ones, employers, and spiritual or religious advisors.
Our staff provides excellent treatment programs and counseling services for a wide variety of conditions and circumstances through both inpatient and outpatient services. Inpatient behavioral services for adults are available at ProMedica Herrick Hospital on its 10-bed short-term stay unit, where a team of psychiatrists, nurses, licensed social workers and other mental health professionals provides intensive treatment for patients and offers support to families and caregivers. On-site, our multidisciplinary team of psychiatric specialists provides a full range of outpatient community counseling services for children, adolescents, adults and families – including evaluation, medication management, individual counseling, cognitive therapy, group psychotherapy, family involvement and other outpatient behavioral health support services.
Call us at 517-424-3337 if you have questions about inpatient services, or call 517-423-3887 (or 1-800-867-1179) if you would like further information about outpatient services.
Cancer Care (Oncology Services)
Bixby Hospital is the proud home of Hickman Cancer Center (HCC), where our caring and experienced staff use the latest in diagnostic and treatment technology to provide comprehensive outpatient oncology services. The scope of oncology services offered at HCC includes both radiation and medical oncology services. Our latest technology for radiation therapy involves 3-D conformal treatments of MRI, allowing treatment of targeted area while preserving the surrounding organs and tissues. We also offer clinical trials for both radiation and oncology treatment options. Additionally, we harness medical imaging technology to look inside the body to make a diagnoses without exploratory surgery that was necessary in the past. The center was recognized by the American College of Surgeons’ Commission on Cancer with a three-year accreditation and commendations for providing exceptional cancer care. You can contact 517-265-0292 with questions or to set up an appointment.
Critical Care Unit
Critical injuries require fast attention by well-trained specialists who know how to react when there’s not a moment to spare. Patients receiving care in the intensive care unit will now benefit from an extra layer of clinical care thanks to new, innovative technology that is revolutionizing the delivery of critical care services to at ProMedica hospitals – including Bixby Hospital – to ensure that you are receiving the best care possible. Bixby Hospital uses the eICU program, a sophisticated telemedicine system provided for patients in critical care units. The eICU®ProMedica system is one of only 36 such eICU programs in the United States and the first one of its kind in northwest Ohio and southeast Michigan. Call 517-265-0268 for more information about our critical care services
Living well with diabetes is a matter of diligently monitoring your health. You have certain nutrition and physical activity requirements, and you know you need to keep tabs on your medication and blood sugar levels. Diabetes education through Bixby Hospital provides you with the correct tools, education and support to be healthy, enjoy life and prevent complications.
At Bixby Medical Center, our care for patients with diabetes focuses on assisting medical management with education in the following key areas: understanding diabetes, treatment care plan, medication, meal planning, exercise and blood glucose monitoring. Using the latest information and systematic approaches, educators design plans which support medical treatment. By controlling blood sugar, patients will reach and maintain a higher standard of health.
Our diabetes education programs are recognized by the American Diabetes Association (ADA), which validates that the curricula taught and the teaching method used have met the standardized guidelines and approval of the ADA. Learn more about diabetes education at ProMedica.
When you or your loved one needs emergency care, you can trust that our top-quality facilities and staff will provide the level of care they require. The emergency department at Bixby Hospital offers 24-hour, comprehensive emergency care, and our ER is staffed by board-certified physicians with specialized training and experience in emergency medicine as well as nurses who provide the highest level of triage. Contact Emergency Services at 517-265-0230. If you are experiencing a medical emergency, call 911 right away.
Endoscopy involves the use of a thin, optical scope that allows your physician to look inside your body at your internal organs. It can be used for preventive screenings and for certain kinds of surgeries. For outpatient gastrointestinal procedures, the Bixby Hospital endoscopy unit at the Farver Ambulatory Center is one of the most comprehensive facilities in the area. You can call 517-265-0491 if you have questions about endoscopy at Bixby Hospital.
For matters of the heart, you can rely on Bixby Hospital. Our hospital provides services to meet each patient’s specific heart care needs. We offer comprehensive cardiology, echovascular, cardiac cath lab and cardiac rehabilitation services to address every aspect of heart health, including but not limited to: consultations, monitoring, diagnostic and peripheral vascular procedures, exercise tests and education and support. Please call our cardiology department at 517-265-0185 to schedule an appointment.
Hospital Pricing Information
Hospital pricing and payment can be topics of concern for many patients. We at ProMedica are committed to communicating with you in advance so that you know what to expect when it comes to the cost of services. Our pricing specialist can review your insurance benefits for the services your doctor has ordered to provide you with an estimate of your final bill. We have provided hospital pricing for the most common healthcare services at Bixby Hospital for your convenience. Because what you owe can vary due to your insurance and other factors, we encourage you to call our hospital pricing hotline at 419-824-9015 so we can help determine what your costs may be.
Consistent, quality laboratory services mean that many health problems can be diagnosed in their early stages, when they are most treatable. Changes in blood, urine, or body cells, which can be detected by laboratory tests, can help diagnose problems in time to take preventive action. When your physician orders a lab test, you have many options for where your test will take place. You can find a complete list of our laboratory services sites, along with hours and directions. Please call 517-265-0931 if you have any questions about lab services.
The Center for Health Services houses one of ProMedica’s OccuHealth™ branches. OccuHealth,™ our occupational health program, has worked closely with area employers to plan and coordinate health services that consistently meet company and employee needs. Call us at 517-265-6739 for more information.
Bixby Hospital’s Orthopaedics Department specializes in treating a wide range of musculoskeletal conditions, using surgical and nonsurgical methods, minimally invasive surgical procedures, reconstruction, and replacements. You can contact our Orthopaedics Department by calling 517-265-0963. Learn more about Orthopaedics at ProMedica.
Radiology and imaging services are crucial to diagnosing diseases and helping your physician create a treatment plan for you. When you have imaging services done at Bixby Hospital, you can be confident that you are receiving services from a leader in diagnostic technology. Our services include
- Fixed, 1.5 Telsa - MRI
- 2 3D/4D Ultrasound
- DEXA scan
- Nuclear medicine
- CT-16 slice technology
- Stereotactic breast biopsy
- PET/CT mobile service
If you’d like to contact us about radiology or imaging services at Bixby Hospital, please call 517-265-0271 or 866-256-1114.
Whether you need help for a chronic condition such as asthma or emphysema or emergency services to help your lung function, you will receive care from a respiratory care practitioner. These caring professionals provide a number of services at Bixby Hospital, including:
- All aspects of acute and critical inpatient and outpatient respiratory care appropriate for non-tertiary institutions
- All aspects of emergent respiratory care
- Pulmonary function testing
- Electrocardiographic testing
- Arterial blood gases
- Smoking cessation information and education
If you wish to contact the respiratory therapy department, please call 517-265-0155.
The team of expert surgeons and innovative surgical technology at Bixby Hospital reflect our commitment to providing the best care available to patients in the communities we serve. Our surgery unit is equipped with state-of-the-art technologies—including pre-surgical testing and the anesthesia department—complemented by numerous surgery rooms and pre/post-operation care areas. For more information, please contact 517-265-0485.
Thorn Health Center
ProMedica Thorn Health Center is open evenings and weekends to serve you. Staffed by a physician and physician assistant, the walk-in clinic at Thorn Health Center provides same-day treatment for non-emergency conditions, such as colds, allergies and ear infections. Laboratory and X-ray services are also conveniently located onsite.
Committed to helping women live their healthiest lives possible, the Women’s Center at ProMedica Herrick Hospital offers a full range of preventative diagnostic services. ProMedica Bixby Hospital's obstetricians/gynecologists and highly-trained nursing staff work closely with you and your family to ensure a happy, healthy pregnancy and the best possible birthing experience. We also offer Preparation for Parenthood educational classes to help you prepare for birth – from conception to cradle. For more information, please contact The Birth Place at 517-265-0361 or contact Preparation for Parenthood at 517-265-0300.