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Air & Mobile Services

Critical Care Transports

When minutes matter during a medical emergency, ProMedica Air & Mobile’s helicopter and ambulance teams provide fast and safe transport of critically-ill or injured patients between facilities or directly from an accident scene to a trauma center.

Staffed with specially-trained paramedics and critical care registered nurses, ProMedica Mobile’s ambulances are equipped to provide both basic and advanced life support, and sophisticated equipment to support bariatric patients.

Mobile Intensive Care Units (MICU) are available to transport patients requiring ICU level of services during a ground inter-facility transport. These specialized units are staffed with critical care nurses, critical care trained paramedics and emergency medical technicians (EMT).

ProMedica Air uses Metro Aviation, Inc.* to provide ProMedica Air with highly qualified, experienced pilots and mechanics. Extensive ongoing training, certification and safety programs help ensure the safety of patients and crew at all times.

*Metro Aviation, Inc. owns and operates ProMedica Air’s helicopters and maintains operational control for ProMedica Air.

Sending Facility Transfer Certification Forms and Survey

Thank you for using ProMedica Air and Mobile for your transportation needs. As the sending facility your opinion matters to us. Please take a few minutes and fill out our survey and tell us how we did.

Sending facility ProMedica Air and Mobile survey

Ambulette Certification Form

Ambulance Certification Form (BLS, ALS)

Critical Care Transfer Form (Air and Ground)

Neonatal Specialty Teams

A neonatal team is available 24 hours-a-day, seven days-a-week, and can respond either by air or ground ambulance. This team consists of a specially-trained registered nurse, respiratory therapist, and either a nurse practitioner or neonatologist, when required.

Every member of the neonatal team is rigorously trained and certified with highest competency standards for providing the latest life-saving techniques and treatments.

Non-emergent Transports

ProMedica Air and Mobile’s spacious and comfortable wheelchair vans, each equipped with an 800-pound maximum wheelchair lift, are staffed with highly-trained professional EMTs and provide transportation for self-supportive patients to doctor visits, home from hospital stays, from nursing home to physician’s office, or to any other type of appointment required.

All ambulettes are equipped with automated external defibrillators, satellite navigation, oxygen, standard and wide wheelchairs.

Community Education

Outreach coordinators are available to provide and facilitate continuing education to healthcare employees and emergency medical service providers.

    Educational offerings include, but are not limited to:

  • Aircraft safety and landing zone preparation
  • Cardiac
  • Emergency Medical Service (EMS) refresher courses
  • Geriatric
  • Obstetrics
  • Pediatric/neonatal
  • Stroke
  • Trauma/resuscitation

If you are interested in the other educational offerings from ProMedica Air & Mobile, please contact one of the outreach coordinators for more information.