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Flower Hospital Quality Reports

Because you want the best care possible for you and your loved ones, we provide transparent information to help you make informed decisions for all of your health care needs. In this section, quality measures are reported for the care and services delivered at ProMedica Flower Hospital. These measures are compared to national averages and, whenever possible, shown in half-year increments over a three-year time period.

Effective Care

Patient Satisfaction

Flower Hospital Quality Highlights

Flower Hospital received the Ohio Partnership for Excellence Gold Level Award in 2006, 2008 and 2011. In 2012, Flower Hospital was recognized with the highest honor in Ohio from The Partnership for Excellence (formerly OPE) and was presented with the Governor’s Award (Platinum Level). Based on criteria of the Malcolm Baldrige National Quality Award, this achievement recognizes organizations that demonstrate, through commitment and practice, significant progress toward excellence.

On September 8, 2012, ProMedica Flower Hospital was accredited by The Joint Commission for all services surveyed for the requirements of the Hospital Accreditation Program, which is valid for up to 36 months.

ProMedica Flower Hospital continues to be a Primary Stroke Center by passing the accreditation process defined by The Joint Commission. This designation recognizes Flower Hospital’s exceptional efforts to foster better outcomes for stroke care. Flower Hospital has also been awarded the Gold Plus status by Get with The Guidelines® from the American Heart Association by meeting standards for patient care through evidenced based practice.

In May 2013, the ProMedica Cancer Institute underwent an accreditation survey by the American College of Surgeons and received a full three year Accreditation with Commendation.

Other Sources of Quality Measures

In addition to the information provided about ProMedica hospitals, there are other resources available to review quality measures. These web sites may provide different results for the same measurements due to differing time periods or methods of putting the data together. The ProMedica performance information is the most current data available.

View other sources of quality measures.

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