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Quality Reports

When you come to ProMedica, you’ll get comprehensive, quality heath care with compassion and expertise. That’s because we cultivate an environment that puts our patients’ health and safety above all. We measure our quality of care by how safe, effective, patient-centered, timely, efficient, and equitable it is. Our quality measures are comprised of results from patient surveys and information from national safety and quality measures.

Below, you can review easy-to-understand graphs that show how competent our hospitals are, compared to national averages, at encouraging patient satisfaction, preventing surgical infections, treating heart attacks, treating heart failure and pneumonia, as well as asthma in children. These are common conditions, and by making sure patients who suffer from them are treated appropriately, we can help thousands.

Get quick access to quality reports for:

ProMedica Bay Park Hospital
ProMedica Bixby Hospital
ProMedica Defiance Regional Hospital
ProMedica Flower Hospital
ProMedica Fostoria Community Hospital
ProMedica Herrick Hospital
ProMedica Toledo Children’s Hospital
ProMedica Toledo Hospital

Other Sources of Quality Measures

We want to provide you with as much information as possible so you feel comfortable in the care that you receive at ProMedica. We’d also like to connect you with other resources that can shed more light on our quality measures. Please note, these web sites may provide different results for the same measurements due to differing time periods or methods of compiling data. That said, our quality reports for each hospital use the most current data available.

The Joint Commission Annual Reports: Annual healthcare provider quality and safety information.

The Joint Commission Quality Check: Information to compare local healthcare provider performance with national and state averages.

The Leapfrog Group: Self-reported hospital quality and safety results for comparison.

National Committee on Quality Assurance: Quality information for healthcare plan performance.

Paramount: Quality information on health plan performance including preventive measures, member satisfaction and disease management.

U.S. Department of Health & Human Services: Hospital performance ratings on care, treatments, the results of care, and patient experiences.

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